The rules for using Solar Bill Tracker.

Effective October 25, 2026. These terms apply to solarbilltracker.com, the Solar Bill Tracker report tool, and the Solar Bill Tracker app (together, the “Service”). The Service is run by Solar Bill Tracker (“Solar Bill Tracker,” “we,” “us”). By using the Service you agree to these terms. If you do not agree, please do not use it.

What the Service is

Solar Bill Tracker helps homeowners understand their solar system’s reporting and their electric bill. Today it offers a free report. During this early pilot, the Service is free, may change, and may be paused or ended at any time. We will give notice before we start charging for anything, and nothing renews or charges you automatically.

Information only. Not advice, and no guarantees

Reports and everything else we provide are for information only. They are not financial, tax, legal, engineering, electrical, or utility-billing advice, and we do not act as your agent with your electric company or your solar installer.
Your electric company’s bill and records are the final word on what you owe or are credited. If our report and your bill differ, your bill controls.
We do not promise any savings, any bill amount, any credit or true-up result, any amount of solar production, or that your system is or is not working. A recent update from your solar system does not rule out a problem, and a missing update does not prove one.
Estimates and summaries depend on the information you give us and on data from other companies, which can be late, incomplete, or wrong. Please check anything important before you rely on it, and talk to a qualified professional about decisions with real cost or risk.

Your information and your permission

You promise that you are the account holder or are authorized to share the bills, data, and details you give us, and that they are accurate to the best of your knowledge. Please do not share passwords, full payment-card numbers, or anyone else’s information. You can black out your account number before uploading a bill; we do not need it.

You give us permission to store, read, review, and use what you share to prepare your report, to run and secure the Service, and to contact you about it. A person on our team reviews each pilot report before you see it. Our hosting, storage, and email providers handle information for us under their own agreements. We do not sell your personal information. The Privacy Notice explains the details, including how long we keep things and how to delete them.

If your solar system is monitored through Enphase, you may be asked to let us read your system’s production data from Enphase, for example through the installer account that monitors your system. We only do this for the system you tell us about, for the purposes above. You can withdraw that permission at any time by writing to info@solarbilltracker.com; we will stop reading new data and delete what we stored.

Other companies’ services

The Service depends on companies we do not control, such as Enphase, electric utilities, and our hosting and email providers. We are not responsible for their data, outages, errors, or changes. Solar Bill Tracker is independent of and not endorsed by Enphase, Southern California Edison, LADWP, or any other utility or manufacturer; their names belong to them.

Using the Service fairly

Please do not break the law, interfere with or probe the Service, try to reach another person’s information, upload files that contain malicious code, or use the Service to harass anyone. We may suspend access if we reasonably believe these rules are broken or to protect the Service or other people.

No warranty

To the fullest extent the law allows, the Service is provided “as is” and “as available,” without promises of any kind, express or implied, including that it will be accurate, complete, uninterrupted, error-free, or suited to a particular purpose.

Limits on our responsibility

To the fullest extent the law allows, Solar Bill Tracker and the people who work for it are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost savings, lost credits, lost profits, or lost data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim (currently nothing, because the Service is free) or $100. These limits do not apply where the law does not allow them, including liability for our own fraud, willful misconduct, or violation of law, and they do not take away rights you have under consumer-protection law. Some places do not allow certain limits, so parts of this section may not apply to you.

Deleting your information and ending your use

You can delete what you shared, and your sign-in account, at any time from the app, or by emailing legal@solarbilltracker.com. You can stop using the Service whenever you like. We can end or change the Service, and we will tell you if a change affects information you gave us.

Email and marketing

Sign-in codes, report notices, and other messages about your request are part of the Service. We send marketing or informational email only if you separately opt in, and every such email will have an unsubscribe link.

Changes to these terms

We may update these terms. We will post the new version here with a new effective date, and if a change is material we will tell you by email or in the app before it applies to you. Using the Service after the effective date means you accept the update.

Governing law

California law governs these terms and any dispute about the Service, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration section below.

Resolving disputes: informal talks first, then arbitration

Please read this section carefully. It affects your legal rights, including your right to go to court and to join a class action.

Talk to us first. Email legal@solarbilltracker.com with a short description of the problem and what you want. We will try to resolve it within 60 days. Neither of us may start an arbitration or court case until that 60 days has passed.
Binding arbitration. If we cannot resolve it, you and Solar Bill Tracker agree that any dispute or claim that arises out of or relates to these terms, the Privacy Notice, or the Service will be resolved by final and binding arbitration, not in court, except as stated below. This includes disputes about whether this section applies.
Who and how. The arbitration is run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect when the claim is filed (see adr.org), or by JAMS under its comparable consumer rules if the AAA is unavailable. You may choose to attend by phone or video, or have the arbitrator decide on documents. The arbitrator must apply the law and these terms, and may award any individual relief a court could. Judgment on the award may be entered in any court that has jurisdiction.
Costs. We will pay the filing, administrative and arbitrator fees beyond what you would pay to file in court, as the AAA consumer rules provide. Each side pays its own lawyers, unless the law or the arbitration rules entitle a party to fees.
No class actions. To the fullest extent the law allows, you and we may bring claims against each other only individually, not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not combine more than one person’s claims. If this waiver is found unenforceable as to a claim, that claim (and only that claim) must be heard in court as described below, and the rest of this section still applies.
What is not covered. Either of us may bring an individual case in small-claims court if it qualifies. Either of us may go to court to stop the unauthorized use or abuse of the Service or of intellectual property. Nothing here stops you from reporting a concern to a government agency, such as the California Attorney General or the California Privacy Protection Agency. Claims for public injunctive relief may be brought in court.
Court cases that are allowed. Any dispute that is not sent to arbitration must be brought in the state or federal courts located in Orange County, California, and you and we consent to those courts.
You can opt out. You may opt out of arbitration and the class waiver within 30 days after you first accept these terms by emailing legal@solarbilltracker.com with the subject “Arbitration opt-out” and the email address you use for the Service. Opting out does not affect any other part of these terms.
Later changes. If we change this section in the future, the change applies only to claims that arise after the effective date of the change, and you will have 30 days to opt out of the new version in the same way.

Everything else

If part of these terms cannot be enforced, the rest still applies. If we do not enforce a term right away, we have not given it up. These terms and the Privacy Notice are the whole agreement between you and us about the Service.

Contact

Solar Bill Tracker, 17952 Sky Park Cir Ste D2, Irvine, CA 92614. Email legal@solarbilltracker.com for legal and privacy matters, or info@solarbilltracker.com for everything else.